Hi there! Thanks for stopping by our job advert. We’re Community Fibre and our mission is to bring better internet to everyone. You won’t find any old and slow copper technology here, our network is full fibre and that’s directly to our customers so whether you’re a gamer, you have lots of data hungry family members or you love to chill out and download a movie we will have a package for you.
The clue is in our name and we love working with local communities in London. We want to bridge the digital divide in society and make internet accessible to all. We also love when we can welcome residents from the local community becoming team members of CFL, over 20% of our talent is from local communities that we serve.
We are not the new kid on the block, we were established in 2013 and some of our key achievements since then include:
So far we’re proud of our achievements and we are doing a great job disrupting the broadband industry but we are definitely not stopping here. To help us we’re looking for forward thinkers, people with big ideas, people passionate about technology and most importantly hard workers to join us and help support our growing business.
The purpose of this role is to provide fibre installation services within customer premises, providing a best-in-class quality of service for our residential and business customers. It supports our business vision by delivering a friendly, personable service, breaking the mould of the telecom industry’s notoriously poor customer experience - our Trustpilot reviews speak for themselves!
In this role you will work within the installation team, supervising a number of Customer Installation Engineers who carry out home installations to provide fibre broadband services to our customers as well as technical customer service and support.
There will be focus for you to become proficient in our high-quality approach to in-home installations in order to support in getting customers connected to our fibre-optic network. You will receive relevant Health and Safety, quality and environmental training needed in order to ensure you can work safely in any circumstances and any other relevant training as required.
What you’ll be doing:
The experience we’re looking for you to bring:
Why join us:
What happens next:
You’ve done your bit so sit back and relax, we will review your application and come back to you.
If we think you’re not quite right for the role you have applied for but may be a better fit for another, we’ll definitely let you know.
Want to know more about a career at CFL, check out our careers page: https://communityfibre.co.uk/jobs
We are an Armed Forces friendly organisation.
We are an equal opportunities employer that values diversity in our team, we welcome applications from all backgrounds.
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