Telesales Executive (Contract)

Business Development · London, London, City of
Department Business Development
Employment Type Contractor

Hi there! Thanks for stopping by our job advert. We’re Community Fibre and our mission is to bring better internet to everyone. You won’t find any old and slow copper technology here, our network is full fibre and that’s directly to our customers so whether you’re a gamer, you have lots of data hungry family members or you love to chill out and download a movie we will have a package for you.

The clue is in our name and we love working with local communities in London. We want to bridge the digital divide in society and make internet accessible to all. We also love when we can welcome residents from the local community becoming team members of CFL, over 20% of our talent is from local communities that we serve.

We are not the new kid on the block, we were established in 2013 and some of our key achievements since then include:

  • Raised £400m investment from large institutions.
  • Acquired over 360,000 wayleaves across Local Authorities, Housing Associations and Private Landlords.
  • Deployed our full fibre infrastructure to over 100,000 premises.

So far we’re proud of our achievements and we are doing a great job disrupting the broadband industry but we are definitely not stopping here. To help us we’re looking for forward thinkers, people with big ideas, people passionate about technology and most importantly hard workers to join us and help support our growing business.

Job purpose:

  • Community Fibre are approaching London’s top private landlords to gain access to their vast property portfolio to receive permission to lay our full fibre infrastructure. We achieve this by the landlord signing a Wayleave or ‘right to access’ document.
  • The role of Infill Telesales Executive will play a major part in helping to reach our goal of agreeing wayleaves for an additional 100,000 properties in London for Mid-Market and Infill by the end of 2021.
  • The majority of your time will be spent contacting London’s Landlords and their agents; explaining to them the benefits of our amazing full-fibre Broadband product and encouraging them to sign wayleave agreements with Community Fibre. 


What you’ll be doing:

  • This is a consultative selling position and requires an articulate Telesales Exec. We require a polished phone manner who can present and influence London’s elite landlords.
  • Data Research - Research information about our key prospective landlord clients, understanding the group structure, identifying the key influencers and decision makers and working out how to get into the key stakeholders
  • Relationship Building - Builds relationships with key stakeholders, discussing Community Fibre's USP’s in an engaging and informative way
  • Objection Handling – There will be a handful of objections by landlords where Community Fibre provide in depth training to persuade the landlord to sign our Wayleave
  • Regular Follow-up - Regular follow up with clients, answering any questions and finding out their next steps and other stakeholders that need to be engaged for them to make a decision

The experience we’re looking for you to bring:

  • Consultative Telesales Executive
  • Polished telephone manner
  • Self-motivated
  • Strong fit for our brand and organisational culture
  • Strategic thinker
  • Well organised
  • Customer Centric
  • Strong written and verbal communication
  • Can-do attitude

Why join us:

  • You get to work with some of the best technology in the market
  • Be part of an exciting scale up business where you can bring your ideas, bring your knowledge, we value your contribution
  • We all love time off whether that’s going on an exotic holiday or a staycation, you’ll get 25 days holiday to enjoy, increasing by 1 day for each year of service up to 28 days
  • Birthday leave, our treat to you
  • Keen cyclist, join our cycle to work scheme
  • Enjoy the perks of Vitality health
  • You get to work with an amazing bunch of people

What happens next:

You’ve done your bit so sit back and relax, we will review your application and come back to you.

If we think you’re not quite right for the role you have applied for but may be a better fit for another, we’ll definitely let you know.

Want to know more about a career at CFL, check out our careers page:

We are an equal opportunities employer that values diversity in our team, we welcome applications from all backgrounds.

Thank You

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  • Location
    London, London, City of
  • Department
    Business Development
  • Employment Type