Content Marketing Manager

Marketing · London, London, City of
Department Marketing
Employment Type Full-Time

Hi there! Thanks for stopping by our job advert.


We’re Community Fibre and our mission is to bring better internet to everyone. You won’t find any old and slow copper technology here. Our network, which we own and have built, is 100% full fibre. We install it directly into our business customer’s premises and into our consumer’s homes. We provide market leading broadband speeds, at the best prices with a real focus on customer experience - we are consistently the No1 Internet Service Provider on Trustpilot as rated by customers. And as a result we are growing fast.


We are passionate and love working with local communities.….the clue is in our name.  We want to bridge the digital divide in society and make Gigafast internet accessible to all. We also love it when local residents become team members of Community Fibre - over 20% of our talent is from communities that we serve.


We are not the new kid on the block, we were established in 2013 and have been disrupting the Broadband industry in London since then. Some recent key achievements include:


  • We raised £400m investment in 2020 from large institutions to secure our ambitious growth plans.
  • We have acquired over 500,000 wayleaves across Local Authorities, Housing Associations and Private Landlords in London to support that growth.
  • We have deployed our 100% full fibre network to over 200,000 premises to deliver the growth, which is rapidly moving towards 1 million in 2023.


We’re proud of our achievements so far, but we are not complacent and definitely not stopping here. To help us get to our future, we’re looking for forward thinkers, people with big ideas, people passionate about technology and most importantly hard working team players to join us and be a part of our growing business.


Job purpose:

Community Fibre, a London-based full fibre broadband provider is looking for a Content Marketing Manager to join our Marketing team, in a newly created role. We’re looking for an experienced and creative content professional with demonstrable creative writing skills who can help articulate and amplify our company story to our key audiences.


You’ll be responsible for the brand content creation, production, and storytelling to help Community Fibre engage with the London communities (Consumers, B2B, and Landlords) across various digital and offline marketing channels.


Ultimately, you should be able to define a content strategy to ensure brand engagement, brand consistency, and a positive customer experience. If you are also an expert in content optimisation and brand playbook building, we would like to meet you.


What you’ll be doing:

  • Help define content strategy aligned with short-term and long-term marketing targets and to create our first brand playbook. 
  • Manage content activation from brief to production.
  • Take ownership of the Community Fibre tone of voice, provide impactful and engaging copy for different audiences and applicable through various formats. Provide copywriting guidance to other members of the marketing team and/or copy-editing prior to existing content.
  • Support website ongoing refresh with branded content that drives engagement: provide to the website the relevant content in terms of video, animations, pictures and copy. 
  • Assist in producing high-quality articles, white papers, blogs, email marketing messages, case studies, presentation content, survey reports.
  • Push the business to adopt better content creation practices through frequent testing of new content formats and distribution channels, including championing the increased use of data visualisation.


The experience we’re looking for you to bring:

  • 3-5 years of writing and content creation experience at a media company, creative/media agency, or brand.
  • Proactive collaborator and problem-solver with demonstrated ability to oversee a project from concept to completion.
  • Strong digital background and project management skills are essential.
  • Basic technical knowledge of HTML and web publishing.
  • Passionate about brand storytelling, content & industry trends, and innovations in branded content space.
  • Highly organised and detail-oriented with excellent written and verbal communication skills.
  • Ability to balance multiple priorities and be resourceful while working in a fast-paced environment.
  • Accountability, hard worker with the commitment to perform tasks on deadline.
  • Proficient in Microsoft Office including Word, Excel and PowerPoint.
  • Familiarity with social media platforms like Linkedin, Twitter, Facebook, Instagram, Youtube, etc.
  • BSc degree in Journalism, Marketing or relevant field.
  • Experience in multimedia production, experiential, and/or managing budgets is a plus.


Why join us:

  • You get to work with some of the best technology in the market.
  • Be part of an exciting scale up business where you can bring your ideas, bring your knowledge, we value your contribution.
  • We all love time off whether that’s going on an exotic holiday or a staycation, you’ll get 25 days holiday to enjoy, increasing by 1 day for each year of service up to 28 days.
  • Birthday leave, our treat to you.
  • Keen cyclist, join our cycle to work scheme.
  • Flexible WFH policy.
  • Enjoy the perks of Vitality health.
  • You get to work with an amazing bunch of people.


What happens next:

You’ve done your bit so sit back and relax, we will review your application and come back to you.


If we think you’re not quite right for the role you have applied for but may be a better fit for another, we’ll definitely let you know.


Want to know more about a career at CFL, check out our careers page: https://communityfibre.co.uk/jobs


We are an Armed Forces friendly organisation.

We are an equal opportunities employer that values diversity in our team, we welcome applications from all backgrounds.


Thank You

Your application was submitted successfully.

  • Location
    London, London, City of
  • Department
    Marketing
  • Employment Type
    Full-Time