Head of B2B Network Delivery

Operations · London, London, City of
Department Operations
Employment Type Full-Time

Hi there! Thanks for stopping by our job advert.


We’re Community Fibre and our mission is to bring better internet to everyone. You won’t find any old and slow copper technology here. Our network, which we own and have built, is 100% full fibre. We install it directly into our business customer’s premises and into our consumer’s homes. We provide market leading broadband speeds, at the best prices with a real focus on customer experience - we are consistently the No1 Internet Service Provider on Trustpilot as rated by customers. And as a result we are growing fast.


We are passionate and love working with local communities … the clue is in our name.  We want to bridge the digital divide in society and make Gigafast internet accessible to all. We also love it when local residents become team members of Community Fibre - over 20% of our talent is from communities that we serve.


We are not the new kid on the block, we were established in 2013 and have been disrupting the Broadband industry in London since then. Some recent key achievements include:


  • We raised £400m investment in 2020 from large institutions to secure our ambitious growth plans.
  • We have acquired over 500,000 wayleaves across Local Authorities, Housing Associations and Private Landlords in London to support that growth.
  • We have deployed our 100% full fibre network to over 200,000 premises to deliver the growth, which is rapidly moving towards 1 million in 2023.


We’re proud of our achievements so far, but we are not complacent and definitely not stopping here. To help us get to our future, we’re looking for forward thinkers, people with big ideas, people passionate about technology and most importantly hard working team players to join us and be a part of our growing business.


Job purpose:


The Head of B2B and Mid Market Build will lead the build of our B2B, Mid Market and New Build workstreams ensuring we deliver to our customer expectations and are compliant to Openreach requirements regarding PIA.


You will be responsible for engaging and managing internal and external stakeholders to enable the operation to scale to meet the ever increasing demand for our gigabit enabled services both at residential and business levels.


What you’ll be doing:

 

  • The delivery of the required quantity of approved planning packs to build, across Mid Market, New Build and Business workstreams.
  • Scaling our Build Partners to meet the increasing demand and build volumes required across Greater London whilst ensuring that time, cost and quality are at the forefront of all activity.
  • Developing and maintaining strong relationships with our Build Partners partners and MDU Landlords.
  • Working with Business Development and Commercial teams to sequence and prioritise premises being built or business connected as well as identifying further area’s for growth.
  • The professional and personal development of your team as we continue to grow.
  • Ensuring compliance with our own Network guidelines as well as Openreach PIA requirements, both in terms of design and build quality..
  • Working with the Health & Safety team to ensure all activity is carried out in a safe and effective manner for both our colleagues and members of the public.  


The experience we’re looking for you to bring:

 

  • Have significant experience of deploying FTTP solutions for MDU and SDU build types, including underground and overhead aspects of Openreach’s infrastructure.
  •  Be a strong people manager, and have demonstrated the ability to lead a team to achieve stretching output targets month on month
  • Ability to build strong stakeholder management relationships and have as great understanding of the markets we operate within
  • Be enthusiastic about working in a scale-up environment, acting with pace and building management structures as required


Why join us:


  • You get to work with some of the best technology in the market
  • Be part of an exciting scale up business where you can bring your ideas, bring your knowledge, we value your contribution
  • We all love time off whether that’s going on an exotic holiday or a staycation, you’ll get 25 days holiday to enjoy, increasing by 1 day for each year of service up to 28 days
  • Birthday leave, our treat to you
  • Keen cyclist, join our cycle to work scheme
  • Flexible WFH policy
  • Enjoy the perks of Vitality health
  • You get to work with an amazing bunch of people


What happens next:


You’ve done your bit so sit back and relax, we will review your application and come back to you.


If we think you’re not quite right for the role you have applied for but may be a better fit for another, we’ll definitely let you know.


Want to know more about a career at CFL, check out our careers page: https://communityfibre.co.uk/jobs


We are an Armed Forces friendly organisation.

We are an equal opportunities employer that values diversity in our team, we welcome applications from all backgrounds.


Thank You

Your application was submitted successfully.

  • Location
    London, London, City of
  • Department
    Operations
  • Employment Type
    Full-Time