Fibre Programme Manager

Operations · London, London, City of
Department Operations
Employment Type Full-Time

Hi there! Thanks for stopping by our job advert.

We’re Community Fibre and our mission is to bring better internet to everyone. You won’t find any old and slow copper technology here. Our network, which we own and have built, is 100% full fibre. We install it directly into our business customer’s premises and into our consumer’s homes. We provide market leading broadband speeds, at the best prices with a real focus on customer experience - we are consistently the No1 Internet Service Provider on Trustpilot as rated by customers. And as a result we are growing fast.

We are passionate and love working with local communities … the clue is in our name.  We want to bridge the digital divide in society and make Gigafast internet accessible to all. We also love it when local residents become team members of Community Fibre - over 20% of our talent is from communities that we serve.

We are not the new kid on the block, we were established in 2013 and have been disrupting the Broadband industry in London since then. Some recent key achievements include:

  • We raised £400m investment in 2020 from large institutions to secure our ambitious growth plans.
  • We have acquired over 500,000 wayleaves across Local Authorities, Housing Associations and Private Landlords in London to support that growth.
  • We have deployed our 100% full fibre network to over 300,000 premises to deliver the growth, which is rapidly moving towards 1 million in 2023.

We’re proud of our achievements so far, but we are not complacent and definitely not stopping here. To help us get to our future, we’re looking for forward thinkers, people with big ideas, people passionate about technology and most importantly hard working team players to join us and be a part of our growing business.

Job purpose:

The Mid-Market Programme Manager will lead our team of Mid-Market Project and Delivery Managers implementing our full fibre network across London.  In partnership with the Access, MDU, SDU and Distribution Programme Managers, you will be chiefly responsible for timely and cost-effective project completions to meet our monthly premises passed target and for developing the capability and scale of your team to support our growth.

The Mid-Market Programme Manager reports to the Network Delivery Director.

What you’ll be doing:

  • Ensure CFL Mid-Market project teams achieve their target rate of delivery whilst attaining controlled delivery with respect to cost, time, and quality.
  • Additionally, ensure CFL project teams (inclusive of our contract partners) successfully complete all supporting project deliverables. These include, but not limited to: CPP, RAMS, CPPPs, as-builts, wayleave documents.
  • Ensure that Project Managers effectively and fairly manage contractor deliverables in accordance with our Master Services Agreement, and act as an escalation point when required. 
  • Act as an escalation point for the project teams, peer CFL business units, CFL clients; and as necessary escalate these to senior management within CFL.
  • Undertake and lead process improvement initiatives to improve the E2E delivery of a programme of works, as well contribute to peer business units’ improvement initiatives

The experience we’re looking for you to bring:

  • Thorough working knowledge of a fibre network build through significant job experience and training on site
  • Demonstrable knowledge and experience of Openreach’s PIA, including process, and engineering standards for overhead and UG installations.
  • Experience of managing teams and effectively managing performance
  • Supplier management experience
  • Relevant experience within the Telecommunications arena, with proven track record of successful delivery of large-scale Telecom Projects
  • Demonstrable experience of working with/for telecommunications operators or service partners. Understanding of NRWSA and its relevance within street works with the deployment of fibre networks within the Public environment

Why join us:

  • You get to work with some of the best technology in the market
  • Be part of an exciting scale up business where you can bring your ideas, bring your knowledge, we value your contribution
  • We all love time off whether that’s going on an exotic holiday or a staycation, you’ll get 25 days holiday to enjoy, increasing by 1 day for each year of service up to 28 days
  • Birthday leave, our treat to you
  • Keen cyclist, join our cycle to work scheme
  • Flexible WFH policy
  • Enjoy the perks of Vitality health
  • You get to work with an amazing bunch of people

What happens next:

You’ve done your bit so sit back and relax, we will review your application and come back to you.

If we think you’re not quite right for the role you have applied for but may be a better fit for another, we’ll definitely let you know.

Want to know more about a career at CFL, check out our careers page:

We are an Armed Forces friendly organisation.

We are an equal opportunities employer that values diversity in our team, we welcome applications from all backgrounds.

Thank You

Your application was submitted successfully.

  • Location
    London, London, City of
  • Department
  • Employment Type