Lead Fibre Engineer

Network Technology · London, London, City of
Department Network Technology
Employment Type Full-Time
Minimum Experience Manager/Supervisor

Hi there! Thanks for stopping by our job advert.


We’re Community Fibre and our mission is to bring better internet to everyone. You won’t find any old and slow copper technology here. Our network, which we own and have built, is 100% full fibre. We install it directly into our business customer’s premises and into our consumer’s homes. We provide market leading broadband speeds, at the best prices with a real focus on customer experience - we are consistently the No1 Internet Service Provider on Trustpilot as rated by customers. And as a result we are growing fast.


We are passionate and love working with local communities … the clue is in our name.  We want to bridge the digital divide in society and make Gigafast internet accessible to all. We also love it when local residents become team members of Community Fibre - over 20% of our talent is from communities that we serve.


We are not the new kid on the block, we were established in 2013 and have been disrupting the Broadband industry in London since then. Some recent key achievements include:


  • We raised £400m investment in 2020 from large institutions to secure our ambitious growth plans.
  • We have acquired over 500,000 wayleaves across Local Authorities, Housing Associations and Private Landlords in London to support that growth.
  • We have deployed our 100% full fibre network to over 300,000 premises to deliver the growth, which is rapidly moving towards 1 million in 2023.


We’re proud of our achievements so far, but we are not complacent and definitely not stopping here. To help us get to our future, we’re looking for forward thinkers, people with big ideas, people passionate about technology and most importantly hard working team players to join us and be a part of our growing business.


Job purpose: 

The Lead Fibre Engineer role sits within the Technical Design Office and is responsible for evaluating and developing best practices, equipment, and tools used for constructing our fibre optic network, as well as supporting the training and auditing of engineers in the field and in our labs to ensure that best practices are disseminated, understood and followed. You’ll spend much of your time working to educate our internal and external field engineering workforce and project delivery leads on best practices, techniques, tools, and procedures used to build our network, as well as the engineering standards and principles that they should work to.

You’ll help develop engineering standards and principles with other colleagues in the team. Community Fibre is a London based company with many field-based engineers and subcontractors, so you’ll visit our Office and field teams on site on a regular basis to deliver training, support, and assess works completed or being performed. You’ll record learnings from these visits and use them to develop network improvements with a view to also improving network build quality and safety of our engineering teams. You’ll report directly to the Passive Network Infrastructure manager but will also work closely with the operations teams in Delivery and in HSEQ (Health, Safety, Environment & Quality) as we work to build and empower safe, competent, and confident teams to connect the hardest-to-reach communities in London with a network that will stand the test of time and serve our customers reliably from day one.


Key Accountability & Responsibilities


Providing support to the Technical Trainer, internal colleagues and third parties in delivery of training courses, both online and in person, to our field engineering workforce, internal and external.


Working with the Technical Author and other colleagues to develop and revise our network build specification documents and develop technical briefings to communicate changes ·


Providing technical support to internal and contractor field engineering teams and civil engineering gangs, on site, at CFL or contractor offices, to investigate technical issues, develop solutions and provide technical advice ·

Developing solutions for special engineering challenges where “standard” or current methods are inadequate or require adjustment due to changes in the network design and network scope·


Working with internal and external HSEQ teams to ensure that technical guidance and advice is aligned with health, safety, quality best practices and legislation ·

Working closely with Technology and Delivery teams to support improvements to software tools and systems used by field engineers and their supporting teams, acting as a subject matter expert on fibre engineering


Knowledge & Skills

The ideal candidate will:


  • Have at least 5 years of experience working on fibre to the home networks in the field, ideally in the UK or similar environments
  • Be an experienced fibre optic splicer with a strong knowledge of the principles and theory behind fibre optic cable construction and specifications, fibre optic joint construction and fusion splicing.
  • Be familiar with the principles of fibre optic testing and theory behind it, including optical time-domain reflectometry, end face inspection and cleaning, and insertion/return loss measurement practices
  • Have an enquiring and inquisitive and innovative approach to their work and be willing to challenge assumptions and norms.
  • Always be eager to learn, research, and develop their technical skills further.
  • Have good verbal and written communication skills, and possess the ability to communicate complex ideas to non-specialists


 While these absolutely aren’t requirements, we’d love to see candidates who:


  • Have experience in or exposure to civil engineering, other utilities and their works, overhead cabling and working on telegraph poles, blown fibre or pulled cable and micro duct installation
  • Understanding of fibre to the home (FTTH/FTTP) network design, architecture, and construction approaches.
  • Have experience in producing technical reports and technical documents using the Microsoft Office suite of software
  • Have acted as a supervisor or team lead in the field
  • Have experience in working in the highway in the UK, including familiarity with NRSWA legislation and working requirements
  • Have experience with online/remote training techniques and technologies
  • Have awareness of health and safety legislation, responsibilities, and best practices
  • Have experience of instructing contractors or working in the UK construction industry


Qualifications & Accreditations ·


  • Full driving licence
  • Openreach and C&G accredited telecommunications qualifications.
  • Have a good understanding of the Openreach PIA product set.


Why join us:


  • You get to work with some of the best technology in the market
  • Be part of an exciting scale up business where you can bring your ideas, bring your knowledge, we value your contribution
  • We all love time off whether that’s going on an exotic holiday or a staycation, you’ll get 25 days holiday to enjoy, increasing by 1 day for each year of service up to 28 days
  • Birthday leave, our treat to you
  • Keen cyclist, join our cycle to work scheme
  • Flexible WFH policy
  • Enjoy the perks of Vitality health
  • You get to work with an amazing bunch of people


What happens next:


You’ve done your bit so sit back and relax, we will review your application and come back to you.


If we think you’re not quite right for the role you have applied for but may be a better fit for another, we’ll definitely let you know.


Want to know more about a career at CFL, check out our careers page: https://communityfibre.co.uk/jobs


We are an Armed Forces friendly organisation. We are an equal opportunities employer that values diversity in our team, we welcome applications from all backgrounds.

Thank You

Your application was submitted successfully.

  • Location
    London, London, City of
  • Department
    Network Technology
  • Employment Type
    Full-Time
  • Minimum Experience
    Manager/Supervisor