Community Fibre Ltd.

Hi there! Thanks for stopping by our job advert.

We’re Community Fibre and our mission is to bring better internet to everyone. You won’t find any old and slow copper technology here. Our network, which we own and have built, is 100% full fibre. We install it directly into our business customer’s premises and into our consumer’s homes. We provide market leading broadband speeds, at the best prices with a real focus on customer experience - we are consistently the No1 Internet Service Provider on Trustpilot as rated by customers. And as a result we are growing fast.

We are passionate and love working with local communities … the clue is in our name.  We want to bridge the digital divide in society and make Gigafast internet accessible to all. We also love it when local residents become team members of Community Fibre - over 20% of our talent is from communities that we serve.

We are not the new kid on the block, we were established in 2013 and have been disrupting the Broadband industry in London since then. Some recent key achievements include:

• We raised £400m investment in 2020 from large institutions to secure our ambitious growth plans.
• We have acquired over 500,000 wayleaves across Local Authorities, Housing Associations and Private Landlords in London to support that growth.
• We have deployed our 100% full fibre network to over 200,000 premises to deliver the growth, which is rapidly moving towards 1 million in 2023.

We’re proud of our achievements so far, but we are not complacent and definitely not stopping here. To help us get to our future, we’re looking for forward thinkers, people with big ideas, people passionate about technology and most importantly hard working team players to join us and be a part of our growing business.

Job purpose:

Working as a member of our B2B Field Sales acquisition and account management team means becoming one of the faces of Community Fibre, you embody the brand and as such have one of the most important roles within the ever-expanding team. It is important to be able to effectively engage and work with both existing customers and new potential clients, as well as part of a diverse and highly efficient team.

This role requires a highly motivated individual with a passion for technology and a real eye for a deal as well as the commercial ability and acumen to help steer the channel into the next phase of growth. As a challenger brand Community Fibre must think differently, always looking to rewrite the rulebook. Our propositions are unique and constantly evolving, and we are always looking to offer our customers more, providing them with tangible value for being a Community Fibre customer. 

Community Fibre has big aspirations, but we are not a grey corporate giant, we are a young, dynamic and flexible team, keen to shake things up.

What you’ll be doing:

• Door-to-door canvassing and lead generation into changing and expanding territories throughout London
• Day to day engagement with both existing and potential clients to develop brand presence
• Building a sustainable pipeline of opportunities that match KPI
• Obtaining and Cleansing data for marketing purposes
• Effectively identifying and closing new sales opportunities
• Updating of our customer and leads database to support marketing campaigns
• Customer expectation management on delivery and installation
• Managing partners to ensure effectively sales collaboration
• Working with marketing to clearly redefine proposition
• Align with other departments to ensure development of the B2B sales channel
• Work with team members to develop sales techniques and shape collateral
• To work closely with the Customer Experience teams to ensure smooth installation and resolution of any issues

The experience we’re looking for you to bring:

• Experience in direct face to face sales in Telecommunications products
• A passion for technology
• Have a strong eye for detail
• A strong communicator both written and verbally
• Extremely organised and the ability to prioritise work and manage time effectively
• Cool under pressure
• Self-motivated
• Good sense of humour
• Reliable

Why join us:

• You get to work with some of the best technology in the market
• Be part of an exciting scale up business where you can bring your ideas, bring your knowledge, we value your contribution
• We all love time off whether that’s going on an exotic holiday or a staycation, you’ll get 25 days holiday to enjoy, increasing by 1 day for each year of service up to 28 days
• Birthday leave, our treat to you
• Keen cyclist, join our cycle to work scheme
• Flexible WFH policy
• Enjoy the perks of Vitality health
• You get to work with an amazing bunch of people
  

What happens next:

You’ve done your bit so sit back and relax, we will review your application and come back to you.

If we think you’re not quite right for the role you have applied for but may be a better fit for another, we’ll definitely let you know.

Want to know more about a career at CFL, check out our careers page: https://communityfibre.co.uk/jobs

We are an Armed Forces friendly organisation.

We are an equal opportunities employer that values diversity in our team, we welcome applications from all backgrounds.