B2B Senior Account Manager

B2B Sales · London, London, City of
Department B2B Sales
Employment Type Full-Time
Minimum Experience Experienced
Compensation £55,000 + commission

Hi there! Thanks for stopping by our job advert.


We’re Community Fibre and our mission is to bring better internet to everyone. You won’t find any old and slow copper technology here. Our network, which we own and have built, is 100% full fibre. We install it directly into our business customer’s premises and into our consumer’s homes. We provide market leading broadband speeds, at the best prices with a real focus on customer experience - we are consistently the No1 Internet Service Provider on Trustpilot as rated by customers. And as a result we are growing fast.


We are passionate and love working with local communities … the clue is in our name.  We want to bridge the digital divide in society and make Gigafast internet accessible to all. We also love it when local residents become team members of Community Fibre - over 20% of our talent is from communities that we serve.


We are not the new kid on the block, we were established in 2013 and have been disrupting the Broadband industry in London since then. Some recent key achievements include:


  • We raised £400m investment in 2020 from large institutions to secure our ambitious growth plans.
  • We have acquired over 650,000 wayleaves across Local Authorities, Housing Associations and Private Landlords in London to support that growth.
  • We have deployed our 100% full fibre network to over 500,000 premises to deliver the growth, which is rapidly moving towards 2.2 million by the end of 2024.


We’re proud of our achievements so far, but we are not complacent and definitely not stopping here. To help us get to our future, we’re looking for forward thinkers, people with big ideas, people passionate about technology and most importantly hard working team players to join us and be a part of our growing business.


Job purpose:


Community Fibre is looking to recruit an experienced Senior Account Manager who will be responsible for driving sales growth, managing relationships with multiple stakeholders and meeting key contractual obligations as part of a wholesale agreement in place with a strategic wholesale partner who has been recently onboarded. The wholesale partnership will contribute significantly to the overall growth and future success of the wholesale division within Community Fibre and seeks an individual who can bring extensive knowledge and experience of the wholesale channel to this role.


What you’ll be doing:


  • Managing multiple relationships with key contacts and stakeholders across the wholesale organisation and within Community Fibre to deliver against all sales commitments and targets and contractual obligations
  • Manage a virtual team across Community Fibre who will play a strategic and active role in delivering against the wholesale agreement
  • Organise, lead and host all monthly and quarterly meetings, governance forums and committees required and obligated to do as part of the wholesale agreement


The experience we’re looking for you to bring:


  • Previous experience in the IT and/or Telecommunications sector
  • Ideally possess both business development and account management skills
  • Experienced at dealing with C-Level stakeholders
  • Strong written and verbal communication skills
  • Strong fit for our brand and organisational culture
  • Self-motivated
  • Customer centred
  • Team builder
  • Can-do attitude


Why join us:


  • You get to work with some of the best technology in the market
  • Be part of an exciting scale up business where you can bring your ideas, bring your knowledge, we value your contribution
  • We all love time off whether that’s going on an exotic holiday or a staycation, you’ll get 25 days holiday to enjoy, increasing by 1 day for each year of service up to 28 days
  • Birthday leave, our treat to you
  • Keen cyclist, join our cycle to work scheme
  • Flexible WFH policy
  • Enjoy the perks of Vitality health
  • You get to work with an amazing bunch of people


What happens next:


You’ve done your bit so sit back and relax, we will review your application and come back to you.


If we think you’re not quite right for the role you have applied for but may be a better fit for another, we’ll definitely let you know.


Want to know more about a career at CFL, check out our careers page: https://communityfibre.co.uk/jobs


We are an Armed Forces friendly organisation.

We are an equal opportunities employer that values diversity in our team, we welcome applications from all backgrounds.

Thank You

Your application was submitted successfully.

  • Location
    London, London, City of
  • Department
    B2B Sales
  • Employment Type
    Full-Time
  • Minimum Experience
    Experienced
  • Compensation
    £55,000 + commission